Support — TUB IPTV

A modern IPTV player for iPhone and Apple TV

Support

We usually reply within 48 hours.

Contact us

Questions, problems or suggestions? We are happy to help.

📧 mohamedazad415@gmail.com

Frequently asked questions

My channels do not load.
Check that your M3U link or Xtream Codes credentials are correct and that your subscription with your IPTV provider is active. TUB IPTV does not provide any channels itself.

A stream will not play.
Some streams are unavailable or geo-restricted by the provider. Try the VLC player engine (Settings → General → Player engine), which supports more formats.

My Apple TV is not detected.
Make sure both devices are on the same Wi-Fi network and that TUB IPTV is open on the Apple TV. You can also pair by entering the 6-digit code shown on the TV.

How do I restore my Pro purchase?
Open the Pro screen and tap “Restore purchases” while signed in with the same Apple account.

How do I cancel my subscription?
Subscriptions are managed by Apple: iOS Settings → your name → Subscriptions → TUB IPTV.

© 2026 TUB IPTV. All rights reserved.

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